Reference

Privacy Policy for your melbat account

Your melbat account connects Live Blackjack, Big Bass, Football Strike and Indian payment options, so this Privacy Policy explains exactly what data supports that account flow.

KYC record useUPI data handlingCookie choicesAccount access rights

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India policy posture and lawful access

melbat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create an account, sign in, browse the lobby, contact support, use cookies, or send payment details connected with UPI, Paytm, PhonePe or Google Pay. We collect only the data needed to run account access, identity checks, wallet records, fraud checks,

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security logs, service messages and legal duties that apply to our operations. Where a local rule requires a different handling step, we follow that rule for the affected account record. Access or eligibility depends on local law and is available where local law permits. We may
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share limited data with payment processors, identity-check vendors, security providers, hosting partners and advisers, but only for the purpose tied to your account or our legal duties. We keep records for as long as required for account operation, dispute handling, audit needs and lawful requests, then
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remove or anonymise them when retention is no longer needed.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three contact paths for privacy

Privacy questions should reach the team that can connect your request with the right account record.

Privacy email Send detailed requests about account data, KYC files, cookie records or payment references by email. Include your registered mobile number or email address, but never send card images or full bank credentials.

Live chat Use chat when you need help finding privacy settings, cookie controls or account-security steps. The agent may verify you first, then pass complex data requests to the privacy handling team.

Account inbox When you are signed in, the inbox keeps privacy messages tied to your profile. It helps us confirm ownership before we correct records, explain retention, or respond to access requests.

DATA CONTROLS

Six ways we protect account data

We handle privacy as an account-safety process, not a hidden legal page. The same controls that protect your wallet records also help manage KYC files, device logs, cookies, game-session records and payment…

Account data

We collect details you provide during account opening, sign-in and profile changes, such as name, mobile number, email address and location cues needed for eligibility checks where local law permits access.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create transaction references, timestamps, amounts and status codes. We use these records to reconcile wallet entries, investigate mismatches and answer account queries.

KYC checks

Identity checks may require document data, selfie checks or bank-name matching. We use these records to verify account ownership, reduce duplicate access and support withdrawal checks tied to your profile.

Cookies

Cookies help keep you signed in, remember language choices, protect sessions and measure page errors. You can manage browser settings, though some account pages may not work correctly without essential cookies.

Security logs

We record device, IP, browser and sign-in activity to spot unusual access attempts. These logs help us protect your account, investigate alerts and confirm whether a request came from you.

Retention choices

Records are kept only while needed for account service, legal duties, disputes, fraud checks or audits. After that period, we delete, anonymise or separate data from active account systems.

Privacy Policy questions answered

These answers cover the privacy requests we see most often from Indian account holders: what data is collected, why payment records remain visible, how cookies work, and how you can ask us to correct or delete details. If your question involves law, location or eligibility, our reply will reflect the rules that apply to your account and region.

We collect account details you provide, sign-in records, device data, KYC material where required, wallet references and support messages. We use this data to operate your account, process requests and protect access.

UPI, Paytm, PhonePe and Google Pay records help match deposits, withdrawals, failed attempts and refund checks to your wallet. We keep only the references needed for reconciliation, disputes and legal duties.

Yes, you can contact us through email, chat or your account inbox. We may verify your identity first, then provide the data we can share under the rules that apply to your account.

Send the correction request from your registered email or signed-in account inbox. For sensitive changes, such as name, mobile number or bank details, we may ask for proof before updating the record.

You can ask us to delete data connected with your account. Some records may need to remain for legal duties, dispute handling, fraud checks or audit periods before removal or anonymisation is possible.

Cookies and similar tools may remember session status, device settings, language choices and page errors. They can also help measure how account pages work, but essential cookies are mainly for access and security.

Only teams and service providers that need the request to respond, verify identity, correct records or meet legal duties may access it. We do not sell your account data to outside advertisers.

Privacy Policy for your melbat account

Three contact paths for privacy

Six ways we protect account data

Account data

Payment records

KYC checks

Cookies

Security logs

Retention choices

Privacy Policy questions answered

01 What personal data does melbat collect?

02 Why do you keep UPI or wallet references?

03 Can I ask for a copy of my data?

04 How do I correct account details?

05 When can my data be deleted?

06 Do cookies track my game choices?

07 Who can see my privacy request?

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